Allstate vs Infinity Insurance: How They Compare in Texas
If you are shopping for auto insurance in Texas , you have probably seen both Allstate and Infinity pop up in your search results. These two carriers take very different approaches to insuring drivers, and the right choice depends on your specific situation, driving history, and budget. Understanding how Allstate vs Infinity insurance stacks up across pricing, coverage options, customer service, and financial strength can save you hundreds of dollars a year.
Texas has some of the highest auto insurance rates in the country, with the average driver paying around $2,400 per year for full coverage. That makes comparing carriers before you commit more important than ever. Here is a straightforward breakdown of how these two insurers measure up for Texas drivers in 2026.
Company Backgrounds: Two Very Different Insurers
Allstate is one of the largest insurance companies in the United States, founded in 1931 and headquartered in Northbrook, Illinois. They write policies across all 50 states and offer a full range of insurance products including auto, home, life, and commercial coverage. In Texas, Allstate has a significant market presence with local agents and a well-known brand.
Infinity Insurance, now a subsidiary of Kemper Corporation after being acquired in 2018, has historically focused on serving nonstandard or high-risk drivers. They specialize in providing coverage for people who may have had lapses in coverage, accidents, DUIs, or other factors that make standard carriers less willing to write their policies. Infinity operates in select states, with Texas being one of their primary markets.
This difference in focus is the single most important thing to understand when comparing these two carriers. Allstate targets standard to preferred-risk drivers, while Infinity is built for drivers who need coverage but may not qualify for the best rates elsewhere.
Pricing: What Texas Drivers Actually Pay
When it comes to Allstate vs Infinity on price, the answer depends heavily on your driving profile. For drivers with clean records and good credit, Allstate is generally more competitive. Their multi-policy discounts, safe driver discounts, and loyalty programs can bring premiums down significantly. Allstate also offers a Drivewise telematics program that rewards safe driving habits with additional savings.
Infinity, on the other hand, often wins on price for drivers who fall outside the standard risk profile. If you have a recent at-fault accident, a lapse in coverage, or a less-than-perfect driving record, Infinity may offer rates that are 20-40% lower than what Allstate would quote for the same driver. This is their specialty, and they have built their underwriting models around pricing this risk more accurately.
For Texas drivers specifically, here is a general pricing comparison:
- Clean driving record — Allstate is typically cheaper, especially with bundled policies
- One at-fault accident — Rates become more comparable; Infinity may edge ahead
- DUI or SR-22 required — Infinity is usually significantly cheaper
- Lapse in coverage — Infinity specializes in this and often offers better rates
- Young drivers under 25 — Both are expensive, but Infinity may be more forgiving of thin credit history
The real takeaway here is that neither carrier is universally cheaper. Your individual rate depends on dozens of factors, which is exactly why working with an independent agency that compares 38+ carriers gives you a clearer picture than checking just two.
Coverage Options and Policy Features
Allstate offers a broader range of coverage options and add-ons than Infinity. Beyond the standard liability, collision, and comprehensive coverages that both carriers provide, Allstate includes several proprietary features that can add real value:
- Accident Forgiveness — Your first at-fault accident will not raise your premium
- Deductible Rewards — Your deductible decreases by $100 for every year of safe driving
- New Car Replacement — If your new car is totaled within the first two model years, they pay for a brand-new replacement
- Roadside Assistance — Available as an add-on with 24/7 dispatch
- Rental Car Reimbursement — Covers rental costs while your car is being repaired
Infinity keeps things simpler. Their coverage options are more streamlined, focusing on the essentials that high-risk drivers need most. They offer liability, collision, comprehensive, uninsured motorist, medical payments, and roadside assistance. What they lack in bells and whistles, they make up for in accessibility — Infinity is more willing to write a policy when other carriers will not.
For Texas drivers, both carriers meet the state minimum liability requirements of 30/60/25 (which stands for $30,000 per person, $60,000 per accident for bodily injury, and $25,000 for property damage). However, insurance professionals strongly recommend carrying at least 100/300/100 in a state where accident costs and medical bills run high.
Which Coverage Approach Is Better?
If you want a feature-rich policy with multiple add-ons and the flexibility to customize every detail, Allstate gives you more options. If you need solid, straightforward coverage and your priority is finding a carrier that will write your policy at a fair price, Infinity delivers on that front. Neither approach is inherently better — it depends on what you need most right now.
Customer Service and Claims Experience
Allstate consistently ranks in the middle of the pack for customer satisfaction in national surveys. J.D. Power's 2025 U.S. Auto Insurance Study placed Allstate slightly below the industry average for overall satisfaction, though their claims handling scores tend to be more favorable. Allstate offers multiple ways to file claims — through their mobile app, website, by phone, or through a local agent — which Texas customers generally appreciate.
Infinity, as part of Kemper Corporation, has a more mixed reputation for customer service. Their claims process is functional but less polished than Allstate's digital experience. Phone hold times can be longer, and the online tools are not as robust. However, many policyholders who specifically need nonstandard coverage report being satisfied with Infinity because the alternative was either much more expensive coverage or difficulty finding coverage at all.
Here is how they compare on key service metrics:
- Mobile app quality — Allstate is significantly better, with a well-designed app for ID cards, claims, and payments
- Claims filing speed — Allstate offers faster digital claims; Infinity relies more on phone-based processes
- Agent availability — Allstate has more dedicated local agents in Texas; Infinity works primarily through independent agents
- Billing flexibility — Both offer monthly payment plans, though Allstate has more autopay and paperless options
Financial Strength and Stability
Financial strength ratings tell you how likely an insurance company is to pay your claims, even during economic downturns or after major catastrophic events. This matters in Texas, where hail storms, hurricanes along the Gulf Coast, and severe weather can generate billions in claims in a single season.
Allstate carries an A+ rating from AM Best , which is the second-highest rating available. This reflects their massive reserve base, diversified product lines, and decades of stable financial performance. When you file a claim with Allstate, there is essentially zero concern about their ability to pay.
Infinity Insurance, through Kemper Corporation, holds an A- rating from AM Best , which is still considered "Excellent" and well within the range of financially sound carriers. While it is a step below Allstate, an A- rating means Infinity has a strong ability to meet its ongoing insurance obligations. For most policyholders, the practical difference between A+ and A- is negligible.
Both carriers are financially stable enough that claims payment should not be a deciding factor in your comparison. Focus instead on pricing, coverage fit, and service quality for your specific needs.
Frequently Asked Questions
Is Allstate or Infinity cheaper for Texas drivers?
It depends on your driving profile. Allstate is generally cheaper for drivers with clean records and good credit. Infinity tends to offer better rates for high-risk drivers, those with coverage lapses, or drivers who need an SR-22 filing. The only way to know for sure is to compare personalized quotes from both carriers.
Does Infinity Insurance cover standard drivers or only high-risk?
While Infinity specializes in nonstandard and high-risk auto insurance, they do write policies for standard-risk drivers as well. However, their rates for standard drivers are usually not as competitive as carriers like Allstate that focus on preferred risks.
Can I get both Allstate and Infinity quotes at the same time?
Yes. An independent insurance agent can pull quotes from both Allstate and Infinity — along with dozens of other carriers — in a single consultation. This is the fastest way to see an accurate side-by-side comparison based on your actual driving record and coverage needs.
Is Infinity Insurance financially stable enough to pay claims?
Yes. Infinity, through its parent company Kemper Corporation, holds an A- (Excellent) rating from AM Best. This means they have strong financial reserves and a reliable track record of paying claims. While Allstate's A+ rating is slightly higher, both carriers are considered financially sound.
What are the minimum auto insurance requirements in Texas?
Texas requires all drivers to carry at least 30/60/25 liability coverage : $30,000 per person and $60,000 per accident for bodily injury, plus $25,000 for property damage. Both Allstate and Infinity meet these minimums, though most insurance professionals recommend significantly higher limits to protect your assets.
Why Choose One When You Can Compare Both?
The truth about the Allstate vs Infinity debate is that the best carrier for you might be neither of them. Texas has a competitive insurance market with dozens of carriers, and the lowest rate for your specific profile could come from a company you have never heard of. That is where working with an independent insurance agency makes a real difference.
At JAMCO Insurance in Pasadena, TX, we are not locked into selling one company's policies. We work with 38+ insurance carriers — including both national names and regional specialists — to find the coverage and price that actually fits your situation. Whether you are a safe driver looking for the best discount or you need coverage after a rough patch on your record, we shop the market so you do not have to.
Ready to see how your rates compare? Contact JAMCO Insurance today or call us at (832) 777-5260 for a free, no-obligation quote. We will show you exactly what Allstate, Infinity, and every other carrier in our lineup would charge for your coverage — so you can pick the best option with confidence.
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